Safety and security are at the core of an enjoyable experience at Firefly Music Festival.
We work with local, state, and federal authorities to ensure the safest possible experience for our fans, staff, volunteers, and artists. Uniformed and plain-clothed security are present throughout the Festival site and are available 24/7 to respond and assist with any safety or security needs.
To ensure everyone’s safety, some of the security measures you will notice upon your arrival include vehicle searches, bag checks, walk-through metal detectors for all staff and attendees, and dog sweeps.
If you see something, say something. If anything seems out of place or suspicious, please notify the nearest security, medical or general staff member.
COVID-19: We continue to monitor the evolving health mandates and regulations. For the most current COVID-19 information relating to the festival, please refer to the COVID-19 section below, which will be updated as the festival approaches. While safety is our top priority, the risk of exposure to COVID-19 exists in any public place where people are present.
If you or someone you know needs medical assistance at the festival, flag down nearby emergency staff or go to the nearest First Aid location.
First Aid locations are safe spaces. Be honest with emergency personnel. They are there to help you, not to get you in trouble.
Any information provided to emergency personnel is kept confidential.
Familiarize yourself with the emergency exits and review the festival map before arriving at the festival.
In case of evacuation, stay tuned to Firefly social media channels and mobile app for updates. Evacuation does NOT necessarily mean that the festival is canceled - re-opening is always our goal!
In case of evacuation, when the festival re-opens, updated set times will be available in the Firefly mobile app and shared on social media.
EMERGENCY EVACUATION SHELTERS:
Dover Downs Hotel & Casino
1131 N Dupont Hwy
Dover, DE 19901
1365 N Dupont Hwy
Dover, DE 19901
COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.
All attendees agree to follow festival policies (including health and safety policies) and posted instructions while at the festival. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All attendees should evaluate their risk in determining whether to attend the festival. By entering the festival, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html.
Will the festival take place?
We are optimistic and planning for the festival based on nationwide trends of declining COVID-19 cases and increased vaccinations as well as input from local health officials. However, we continue to monitor the situation and will only proceed with the festival if it is safe to do so. Please continue to visit this website for updates relating to the festival.
If the festival doesn’t take place, will I get a refund?
Yes, you will have the option to roll over your pass to the following festival or request a refund.
What health and safety precautions are you taking?
It’s too early to tell exactly what precautions will be in place at the festival. However, your health and safety remain our top priority, and we continue to monitor the evolving health regulations and are working closely with state and health officials to develop COVID-19 protocols for the festival. We will follow all COVID-19 related mandates applicable to the festival and will provide more information as the festival approaches so you know what to expect.
We are committed to hosting an inclusive, safe environment for all at The Woodlands.
Harassment based on race, ethnicity, color, national origin, citizenship, religion, gender, gender identity, gender presentation, sexual orientation, age, body size, pregnancy, ability, appearance or otherwise will NOT be tolerated.